Tuesday, March 7

09:15 AM - 10:00 AM   

⬇ Préambule | Introduction, présentation du concept Steampunk, cartographie des grandes tendances et des principaux signaux de la travel tech

Round table Round-table

The tourism sector, strongly impacted by the Covid 19 crisis, has been able to reinvent itself thanks to technology and an innovative approach to territorial management methods. New realities are emerging, notably through a Tech Society where technology responds precisely to the needs of man and his environment: a Tech "at the service of...". 

In this introductory round table, we will discuss the post-covid tech trends in the new uses of innovation and management of territories. The strong signals of travel tech at local, national and international levels will also be deciphered. 

Olivier HENRY-BIABAUD Caroline SOREAU Arthur MORGAN

10:05 AM - 10:20 AM   

Inspiration - La puissance de la science-fiction pour anticiper les manières de voyager

Time for inspiration Temps d'inspiration

Comment les films et les séries de science-fiction nous laissent entrevoir la manière dont l'on pourrait voyager dans quelques années ? Julia Luczak-Rougeaux et Cyril Blanchet, auteurs du Dictionnaire Tourisme et Numérique, ont fait une sélection des innovations les plus intéressantes.

Julia LUCZAK-ROUGEAUX Cyril BLANCHET

10:25 AM - 11:10 AM   

⬇ Première capsule | La tech pour gérer et anticiper les crises afin de capitaliser sur ses réussites et ses échecs

Round table Round-table

Strengths, opportunities and benefits of the new post-covid tech behaviours and uses: 

Through these new realities of technological uses, we will ask ourselves what lessons can be learned. Which uses should be retained and which should be abandoned? How can we correct our aim, make choices based on needs and benefits in order to face current crises and anticipate future ones? A crisis is only useful if we learn from it! 

We will propose several points of view of public and private actors as well as feedback from companies supported by the C-Care project.

Fanny ROUSSEL Guillaume STREBELLE Elisabeth RETAUX

11:20 AM - 11:30 AM   

Inspiration | La puissance du récit par le son et le podcasting

Time for inspiration Temps d'inspiration

Thomas BAUMGARTNER

11:35 AM - 12:20 PM   

⬇ Deuxième capsule : Les possibilités de la technologie pour créer des imaginaires en lien avec le territoire et son identité sont infinies, à exploiter avec créativité !

Round table Round-table

The hybridization between man and machine is not recent (craftsman and his tools, musician and his instruments, navigator and measuring tools...). Technology is one of the tools of creativity and favours experimentation in the service of territories.

On this round table: scriptwriters, experts in storytelling and innovative experiments using technology will answer your questions.

Jérémy BOULANGER Michael COUZIGOU Arnaud HUFTIER

02:00 PM - 02:05 PM   

Présentation des temps de l'après-midi & le mot du Président de l'Agence Pas-de-Calais Tourisme Philippe Duquesnoy

Time for inspiration Temps d'inspiration

02:05 PM - 02:20 PM   

Inspiration | Le métavers, une technologie accessible pour engager la nouvelle génération de voyageurs

Time for inspiration Temps d'inspiration

François-Xavier GOEMAERE

02:25 PM - 03:05 PM   

⬇ Troisième capsule | Les technologies immersives enrichissent les parcours clients et les font évoluer durablement

Round table Round-table

We will demonstrate by example the different differentiating and value-added services that can be put in place to improve visitor satisfaction and experience. The immersive experience is a technical way to leave a lasting impression on the visitor. 

In this round table, we will discuss examples of useful and sustainable solutions to ethically mark the visitor: the post-travel memory with a focus on tech innovations in the customer journey.

Florence BLOND Laurie LIAUME Isabelle MORIN

03:15 PM - 03:30 PM   

Inspiration - Capsule de déconnexion poétique "L'arbre Soleil" proposée par Onyo

Time for inspiration Temps d'inspiration

Yann GARREAU Charlotte-Amélie VEAUX

03:35 PM - 04:15 PM   

⬇ Quatrième capsule | La tech au service des métiers, du recrutement et du management

Round table Round-table

What are the tools that encourage commitment and investment in one's work in order to improve one's well-being? We will focus on gamification through serious games to illustrate this. We will discuss automation to eliminate repetitive tasks for the benefit of the human being and customer service. Finally, we will give you some keys to understand the Zs, those young people you want to recruit!

Léo BERNARD Gladys LEJAL Oscar NÉANT

04:25 PM - 04:35 PM   

Les Voyages extraordinaires du Louvre Lens Vallée

Time for inspiration Temps d'inspiration

Margherita BALZERANI

04:40 PM - 05:10 PM   

⬇ Cinquième capsule | Recréer des liens grâce aux technologies : la clé de la transformation, c’est l’humain !

Round table Round-table

Using technology to make a difference promotes useful and sustainable solutions that respect values of diversity, inclusion and ethics. Tech combined with creativity can improve society. In this round table, we will see how to recreate links through technological solutions. We will discuss initiatives in favour of the excluded and accessibility. An inspiring moment will close the day on an altruistic note with accents of solidarity and hospitality, so dear to our territory!

Loraine VILAIN Robin KERKHOVE

05:15 PM - 05:35 PM   

Hackathon no-code Les Fabricants : Présentation des outils développés

Time for inspiration Temps d'inspiration

Les Fabricants Hackaton no-code Oscar NÉANT

05:35 PM - 05:45 PM   

Dénouement du voyage

Time for inspiration Temps d'inspiration

Norbert CROZIER